Welcome to MSK

PT Multi Sistim Komunikasi (MSK) is a communication & electronics security system specialist company. MSK is established in July 2002, with office in Jakarta to cover our customers' needs throughout Indonesia.

Why Us

What we value most

Company Profile

MSK with main business in distribute and maintain the after sales service for CCTV System, Public Address & Evacuation System, Fire Alarm & Fire Suppression System, Smart Lighting System and Audio & Video Door Entry System

Vision & Mission

MSK vision is taken from each letter of MSK itself where M = Quality, S = Harmony and K = Commitment. MSK mission defines the organization's business, its goals, and the strategies that will be used to achieve those goals

ISO Certification

MSK has implemented and maintains a Quality Manage ment System for the scope Supply, Install and Maintain of Communication, Electronic Security and Fire Protection Systems according to ISO 9001 standard

Milestone

MSK business journey from its inception in 2002 to the present, which then became a turning point that changed our company for the better and greater. Together, we'll achieve greatness and make a positive impact on the world.

About

Find Out More About Us

We promote service and products for communication and security solution; and targeting for Small and Medium Enterprise environment and System Integrator

  • Market Segment

    We serve the customer in 3 key account market segments that is Government, Commercial & Industrial Building and Oil & Gas.

  • ISO9001 certified

    To guarantee customer satisfaction and to ensure that customer receive the same level of service from the organization, MSK has obtained ISO 9001:2008 certificate from DQS Germany in February 2010. In 2018, MSK has been certified by DQS for ISO9001:2015 implementation. In July 2024, MSK has been re-certified by DQS for ISO9001:2015.

Start from a service company of Philips PABX, we understand the typical Indonesian customer requirement of excellent after sales service by developing a technical support team, spareparts warehouse and workshop that meet the principal’s standards. We believe that by continuously upgrade and update our engineers’ technical competences, we can serve our customers beyond their expectation. We support our dealer network and system integrator in their vertical market segments.

Clients

We work with best clients

Services

Check Our Services

System Services & Repair

Design & Development

Design & Development is a structured process used to create or improve a product, system, or service. It generally involves two main stages:

  • Design:
  • The planning stage where ideas or requirements are transformed into concepts, drawings, or technical specifications. This includes determining functionality, appearance, materials, and how the product will operate. Example : Architects and engineers create blueprints, choose materials, and design structural elements.

  • Development:
  • The execution stage where the design is turned into a tangible product or solution through prototyping, testing, refinement, and finalization for production or implementation. Example: Construction teams build the structure based on the design, with ongoing technical adjustments.

Objectives of Design & Development :

To meet user or customer needs.
To ensure the product functions properly and meets quality standards.
To enhance production efficiency.
To comply with regulatory or industry requirements.

Maintenance

Maintenance is the process of keeping equipment, machines, or systems in optimal working condition, preventing failures, and extending their operational lifespan. It is essential in various industries such as manufacturing, IT, construction, and security (e.g., CCTV & Fire Alarm systems).

Types of Maintenance :

  • Preventive Maintenance.
  • Regular maintenance performed to prevent failures before they occur. Example: Routine inspections, lubrication, filter cleaning, and calibration.

  • Corrective Maintenance.
  • Repairs made after a failure has occurred to restore functionality. Example: Fixing a malfunctioning CCTV camera or replacing damaged components.

Maintenance is crucial to ensuring that systems or equipment remain fully functional and to avoid operational disruptions. A well-structured maintenance process helps reduce downtime, improve efficiency, and minimize major repair costs.

Service & Repair

Service & Repair is the process of fixing equipment, machines, or systems that have malfunctioned to restore them to proper working condition. It is performed after a component has failed or is not functioning according to operational standards.

Types of Service & Repair :

  • Warranty Service & Repair.
  • A warranty Service & Repair is a repair service provided at no cost to the customer, as long as the product is still within the warranty period and the issue is covered under the warranty policy. Example: Fixing a CCTV, the repair is free because the defect is covered under the product's one-year warranty

  • Paid Service & Repair.
  • A paid Service & Repair is a service where the customer pays for the repair of a product or item. This usually occurs when the product is no longer under warranty, or the damage is not covered by the warranty terms. Example: due to misuse or accidental damage.Since physical damage isn’t covered by the warranty, the customer must pay for the repair.

    Service & Repair is an essential process to ensure equipment and systems continue operating efficiently. By following a proper repair procedure, businesses can minimize downtime, improve efficiency, and extend the lifespan of their assets.

Installation & Integration

Installation & Integration is the process of setting up and configuring equipment, systems, or software to ensure they function correctly according to operational requirements. A well-executed installation ensures that the equipment operates efficiently, minimizes potential failures, and complies with safety standards.

Types of Installation :

  • Hardware Installation
  • Setting up physical devices such as security cameras, fire alarm systems, servers, or industrial machinery. Example: Mounting CCTV cameras in strategic locations for optimal surveillance coverage.

  • Software Installation.
  • Installing and configuring software or operating systems on computers or servers. Example: Setting up surveillance software for remote CCTV monitoring.

  • Network Installation.
  • Setting up network infrastructure, including routers, switches, and cabling for internet and communication. Example: Configuring a secure Wi-Fi network for a security monitoring system.

  • Electrical Installation.
  • Installing electrical components, wiring, and power supplies to ensure equipment receives the required energy. Example: Setting up wiring for fire alarm sensors and connecting them to a power source.

Installation & Integration is a critical step in ensuring that equipment and systems are set up correctly and function efficiently. A well-planned installation process minimizes risks, ensures long-term reliability, and enhances overall performance.

Testing & Commissioning

Commissioning is the process of testing, verifying, and ensuring that a newly installed system, equipment, or facility operates according to the intended design and meets performance standards. A successful commissioning process ensures that all systems function efficiently, safely, and reliably before being handed over for regular operation.

Types of Commissioning :

  • Initial Commissioning
  • The first-time testing and validation of newly installed systems before they are put into operation. Example: Checking if a new fire alarm system detects smoke and triggers alerts correctly.

  • Re-Commissioning.
  • The process of re-testing and adjusting systems after modifications, repairs, or upgrades. Example: After replacing a fire alarm control panel, all sensors are re-tested to ensure proper functionality.

Testing & Commissioning is a vital process that ensures newly installed or modified systems meet performance expectations, safety standards, and operational requirements. A well-executed commissioning process reduces risks, improves efficiency, and guarantees a smooth transition into full operation.

Assessment (Audit & Troubleshoot)

Assessment is the process of evaluating a system, equipment, or infrastructure to determine its condition, performance, and compliance with industry standards. This process helps identify potential issues, risks, or areas for improvement before making decisions about maintenance, upgrades, or replacements.

Assessment is an essential process to ensure that systems and equipment function optimally, meet safety standards, and comply with regulations. It helps businesses make informed decisions about maintenance, upgrades, and risk management.

Types of Assessment :

  • Technical Assessment.
  • Evaluates the technical condition and functionality of a system. Example: Checking the resolution and coverage of CCTV cameras in a surveillance system.

  • Safety Assessment.
  • Ensures that equipment meets safety regulations and minimizes risks. Example: Inspecting a fire alarm system to verify that it meets fire safety standards.

  • Performance Assessment.
  • Analyzes whether a system is operating efficiently and as intended. Example: Testing the response time of an alarm system to detect potential delays.

  • Risk Assessment.
  • Identifies potential hazards, vulnerabilities, or weaknesses in a system. Example: Evaluating a security system to detect blind spots or cybersecurity risks.

  • Compliance Assessment.
  • Ensures that a system or installation adheres to industry regulations and legal requirements. Example: Verifying that an electrical installation follows national electrical codes.

Training

Training is the process of educating and equipping individuals with the necessary knowledge, skills, and techniques to effectively operate, maintain, or manage a system, equipment, or process. A well-structured training program helps improve employee performance, reduces operational risks, and enhances overall system reliability.

Training is a vital investment that enhances workforce competency, improves system reliability, and ensures compliance with safety and operational standards. A well-trained team can prevent system failures, respond effectively to emergencies, and optimize performance.

Types of Training :

  • Technical Training.
  • Focuses on teaching technical skills related to system operation, troubleshooting, and maintenance. Example: Training security personnel on how to monitor and manage CCTV surveillance systems.

  • Operational Training.
  • Provides knowledge on how to efficiently operate machinery, software, or security systems. Example: Training facility managers on configuring and using access control systems.

  • Compliance & Regulatory Training.
  • Ensures that employees understand industry regulations and legal requirements. Example: Training electricians on fire safety installation standards.

  • Hands-on Practical Training.
  • Involves real-world simulations, demonstrations, and hands-on experience to improve skills. Example: Conducting live drills to train employees on emergency evacuation procedures.

SIEMENS

SIEMENS

Fire Alarm System & Buiding Automation System (BAS)

Siemens offers fully-integrated building automation to connect HVAC, lighting, shades, safety, security, fire systems and more for any building type. Our solutions put you in command of all systems and equipment – remotely or onsite – to achieve energy efficiency, productivity and well-being.

PELCO

PELCO

IP Security Cameras & Surveillance Systems

Pelco is a global leader in the design, development, and manufacture of predictive video security solutions, including video surveillance cameras, video management and recording systems, security software, and aligned services.

GALLAGHER

GALLAGHER

Security's solutions. Security Made Better

Gallagher controllers are the cornerstone of our product range, providing the foundation for a full security solution.

AJAX

AJAX

Intrusion protection, When Security is Art. Your protection in an imperfect world

We cover intrusion protection, comfort and automation, fire and life safety, and video surveillance.
All integrated in one system.

BOSCH

BOSCH

Invented for life, Feels Like a Bosch

Our products and services are designed to spark enthusiasm, improve quality of life, and help conserve natural resources.
We want to deliver top quality and reliability.

FERMAX

FERMAX

Audio Video Door entry systems

We are leading distributor of door entry systems, video door entry systems, access control and connectivity solutions for the home. We have a great range of audio and video door entry systems for any kind of need, with basic and advanced functions.

ATEIS

ATEIS

Public Address & Voice Alarm. Where Audio Meets Safety

True integration of the Voice Evacuation, Public Address and Background Music systems with Professional Audio using modern IP-networking or dedicated services with extreme low latency, built for live-on-stage usages. Many applications such as Shopping Malls, Hotel and Restaurants require these fast and high fidelity Integrated systems – resulting in simplicity, increased security and durability.

Projects

Check Our  Recent Projects

Vopak Terminal Jakarta

Pelco VideoXpert

IndoKeppel Data Center - Citeureup

ATEÏS PA/VA System

The Pakubuwono Menteng

Siemens Fire Alarm System

ATEÏS PA/VA System

Sudirman Suite - Jakarta

AEXSystem Public Address

Siemens Fire Alarm System

Amazon Web Service - Karawang

ATEÏS PA/VA System

Medifarma Laboratories - Depok

Siemens Fire Alarm System

Arumaya Residences Cilandak

Fermax IP Audio Video Intercom

Supreme Energy Muara Labuh Geothermal Plan

Gallagher Access Control System

Pelco CCTV

Borneo Bay Residences-Balikpapan

Siemens Fire Alarm System

Gallagher Access Control System

Pelco CCTV

Fermax IP Audio Video Intercom

Pertamina Hulu Energi Jambi Merang

Pelco CCTV

Anandamaya Residence - Jakarta

Fermax IP Audio Video Intercom

57 Promenade Thamrin

Gallagher Access Control System

Pelco CCTV

Siemens Fire Alarm System

Siemens Building Automation System

Fermax IP Audio Video Intercom

ATEÏS PA/VA System

Apartment Verde Two - Jakarta

Pelco CCTV

Gallagher Access Control System

Fermax IP Audio Video Intercom

Siemens Fire Alarm System

AEXSystem Public Address & Evacuation System

Menteng Park - Jakarta

Gallagher Access Control System

Fermax IP Audio Video Intercom

Marigold Navapark BSD City - Tangerang

Pelco CCTV

Gallagher Access Control System

Siemens Fire Alarm System

Fermax IP Audio Video Intercom

AEXSystem Public Address

NEC PABX

Sequis Centre Tower - Jakarta

AEXSystem Public Address & Voice Evacuation

Siemens Fire Alarm System

Stasiun Antarmoda BSD - Tangerang

Gallagher Access Control System

Siemens Fire Alarm System

Tamansari Parama Office Tower - Jakarta

Pelco CCTV

AEXSystem Public Address

Siemens Fire Alarm System

NEC PABX

Peruri Karawang

ATEÏS PA/VA System

Siemens Fire Alarm System

Unilever Indonesia

Siemens Fire Alarm System

Pelco CCTV

Pupuk Kaltim

Siemens Fire Alarm System

Providence Park Apartment - Jakarta

Fermax IP Audio Video Intercom

NEC PABX

Trivium Terrace Apartment - Lippo Cikarang

Siemens Fire Alarm System

AEXSystem Public Address

Fermax IP Audio Video Intercom

Pelco CCTV

1Park Avenue - Jakarta

Gallagher Access Control System

Fermax IP Audio Video Intercom

Pelco CCTV

Darya Varia - Jakarta

Siemens Cerberus Pro EN

ADRiya Tower – PIK Jakarta

Siemens Cerberus Pro EN

Ateis Public Address

Siemens BAS

Fermax Videophone

Cinere Terrace Suites - Depok

Fermax IP Audio Intercom

F.A.Q

Frequently Asked Questions

Any Questions?

Please send inquiries via WA or Instagram DM @mskofficial1.

What services do you offer?

We provide communication and security solutions such as CCTV system, Public Address/Evacuation System, Smart Lighting System and Audio & Video Door Entry System, Building Automation System (BAS), Conference System and Fire Alarm & Fire Suppression System.

Do you offer installation services?

Yes, we provide professional installation services for all our products.

How can I get a price quote?

You can contact us via WhatsApp or email to receive a quote tailored to your needs.

Do your products come with a warranty?

Yes, all our products come with an official warranty according to each product's terms.

Do you provide after-sales support?

Yes, we offer comprehensive after-sales support to ensure customer satisfaction and product performance.

Contact

Need Help? Contact Us

Address

KOMPLEK GRAHA KENCANA
Jalan Perjuangan Blok BO NO 88, RT.15/RW.10, Kb. Jeruk, Kota Jakarta Barat,
Daerah Khusus Ibukota Jakarta 11530

Call Us

+62 21 53673986

Email Us

sales@msk.co.id

support@msk.co.id

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