MSK - Company Profile

We are professional

MSK is established in July 2002, with main business in distribute and maintain the after sales service for PABX equipment, CCTV System, Public Address/Evacuation System, Conference System, Fire Alarm & Fire Suppression System, Smart Lighting System and Audio & Video Door Entry System.

Professional Excellence, Customer First

We serve the customer in 3 key account market segments that is Government, Commercial & Industrial Building and Oil & Gas. We can serve our customers beyond their expectation. We support our dealer network and system integrator in their vertical market segments.

Together, Building the Future

As an Authorized Distributor and Service Center, we are committed to providing high-quality genuine products and professional, reliable after-sales services. With an experienced team of experts, we are ready to deliver the best solutions to meet customer needs, from sales and maintenance to repairs, all with the highest standards. Customer satisfaction is our top priority.

Visi & Misi

We are committed to continuous growth and delivering the best for our customers, partners, and society. With a clear vision and a well-defined mission, we strive to create innovation, provide high-quality services, and make a sustainable positive impact.

Here are the vision and mission that guide every step we take.

OUR VISION:

M = Mutu

Quality (prioritizes service quality).

S = Selaras

Harmony (proportionally divided between privilege and obligation).

K = Komitmen

Commitment (committed to the agreed quality).

PT. Multi Sistim Komunikasi has implemented and maintains a Quality Management System for the scope Supply, Install and Maintain of Communication, Electronic Security and Fire Protection Systems according to ISO 9001:2008 standard and is certified on February 8th, 2010 by DQS GmbH in Frankfurt, Germany.

OUR MISSION:

Establish a good brand image for the product that MSK represent

To be the preferred electronics security system contractor

Develop sales network all over Indonesia

Increase employees welfare

Improve human resources quality as one of company’s assets

Ensure the company’s commitment is deployed in view of the principle of harmony

QUALITY POLICY:

Committed to consistently implementing the ISO 9001:2015 Quality Management System

Committed to continuous improvement

Prioritizing quality in service delivery

Ensuring that the services provided to customers meet quality standard requirements

Enhancing the quality of human resources

Complying with laws and other relevant requirements related to the quality management system

ISO Certification

On 17th August 2021, PT. Multi Sistim Komunikasi has been certified by DQS Germany to receive the new ISO 9001:2015 certificate. This has been a long journey for PT. Multi Sistim Komunikasi that had achieved the first ISO 9001:2008 certification on 8th February 2010

Milestone

"Our journey is marked by continuous growth, innovation, and achievements. Every milestone reflects our dedication to excellence and our commitment to providing the best for our customers and partners. Explore our key milestones that have shaped our success over the years.

MSK 2002

The early years were focused on building a strong foundation, gaining trust, and proving our capabilities in delivering quality and reliability.

MSK 2003

In the first year, we laid the foundation for our company, establishing our core values, mission, and vision

MSK 2004

In the second year, we expanded our reach, strengthened our team, and enhanced our services

MSK 2005

In the third year, we achieved significant growth, forged strong partnerships, and improved operational efficiency

MSK 2006

In the fourth year, we focused on innovation, service excellence, and adapting to market demands

MSK 2007

In the fifth year, we celebrated half a decade of growth, resilience, and achievement

MSK 2008

In the sixth year, we continued to evolve by embracing new technologies, optimizing our processes, and expanding our team

MSK 2009

In the seventh year, we reached new heights by strengthening our industry presence, enhancing our services, and fostering long-term partnerships.

MSK 2010

In the eighth year, we focused on sustainability, digital transformation, and expanding our market reach.

MSK 2011

In the ninth year, we achieved new milestones in growth and operational excellence/p>

MSK 2012

In the tenth year, we celebrated a decade of success, resilience, and innovation.

MSK 2013

In the eleventh year, we continued to build on our decade-long legacy by expanding our capabilities, strengthening our partnerships, and driving innovation.

MSK 2014

In the twelfth year, we focused on accelerating growth, adopting advanced technologies, and enhancing customer experiences.

MSK 2015

In the thirteenth year, we strengthened our market position through continuous improvement, strategic expansion, and deeper customer engagement.

MSK 2016

In the fourteenth year, we embraced new challenges, enhanced our service offerings, and focused on fostering stronger relationships with our clients.

MSK 2017

In the fifteenth year, we celebrated our continued success with significant advancements in technology, expanded market presence, and a deepened commitment to sustainability.

MSK 2018

In the sixteenth year, we focused on refining our processes, expanding our global footprint, and strengthening our leadership in the industry.

MSK 2019

In the seventeenth year, we celebrated significant achievements in innovation, customer satisfaction, and market expansion.

MSK 2020

In the eighteenth year, the COVID-19 pandemic reshaped the way the world lived and worked.

MSK 2021

In the nineteenth year, As the world adjusted to a new normal, 2021 became a year of rebuilding and strengthening.

MSK 2022

In the twentieth year, we reignited momentum through innovation and deeper collaboration.

MSK 2023

In the 21st year, With greater clarity of vision, 2023 was a year of purpose-driven growth.

MSK 2024

In the 22nd year, we focused on raising standards across all areas — from operational excellence to customer satisfaction.

MSK 2025

In the 23nd year, 2025 is a moment to celebrate how far we’ve come. It is also a time to look ahead with renewed ambition.